Consent, recorded.Retention, planned.
Before any upload, your client reads what they are sharing and how long it will be kept, then accepts. Each document then gets a retention date from its type: meo lets you know before it arrives and, if you turn it on, moves expired documents to the trash.
The less you keep, the less exposed you are. A period per document type, applied for you.
Document types
- Proof of identity3 years
- Bank statement7 years
- Proof of address1 year
Retention and destruction
Expiry reminders always stay active. Automatic deletion is added when you enable it.
Enabled on September 26, 2026
One retention date per document. Extend, keep or delete.
Deadlines
- Bank statement 2019.pdfAlex MartinExpiredSep 14, 2026
- Proof of identity.pdfCamille NguyenActiveOct 1, 2027
- Notice of assessment 2020.pdfJonas Lefebvre22 days leftOct 18, 2026
In your retention tools
- Date set at uploadA file’s retention date is set when it is uploaded. A new period applies to future uploads; documents already received keep theirs.
- Weekly summaryAn email every week: expired documents and those expiring within the next 7 or 30 days.
- Back from the trashIn a space with automatic deletion, restoring an expired document asks you for a new date, so it does not go back to the trash.
- Data exportA contact’s information exports as one JSON file, for an access or portability request.
Frequently asked questions
All questionsWhen is consent collected?
Each time the request’s portal opens, before any upload. The text names your organization, the purpose, the items requested and how long they are kept. meo records that text with the date, time, IP address and a device identifier.
What happens when a document’s retention date arrives?
By default nothing is deleted: the weekly summary lets you know and you decide. If an administrator turns on automatic deletion for the space, which is recorded with the date, expired documents go to the trash and stay there for 30 days.
Can I exempt a document from automatic deletion?
Yes. Choose “Keep indefinitely”: the date is removed and the document is never deleted automatically.