Travel agencies and advisors

A group of 50 travellers,one single request.

Send the same request to the whole group: each traveller gets their own link, drops their passport, enters their credit card in a secure form and accepts your conditions. meo follows up with each of them until the deadline, and you see who has not sent everything yet.

One send, 31 requests. Every traveller gets their own link.

Participants

Group send · 31

Tags

Africa 202630 participants
Add a tag

Added manually

Alexandre Gauthieralexandre.gauthier@email.exampleAfrica 2026
Next

You see who has not sent everything yet. Without opening 31 files.

Travel documents

In progress

Sent on March 12, 2026 · Due on March 26, 2026

Requests

14 of 31 received
  • Mathieu RoyEmail address rejectedError
  • Alexandre GauthierCompleted
  • Antoine Bélanger3 items missingIn progress
  • Camille GagnéCompleted
  • Charles Morin1 item missingIn progress
  • Amélie BouchardCompleted
  • Benoît FortinCompleted

See the 31 requests

Or one request per family. One card per traveller, and each one drops their documents.

  • Created
  • Sent
  • In progress
  • 4Completed

Completed on Sept. 30

ERÉmilie Roy4 of 4
  • Passport (photo page)1 file · received on Sept. 22
  • Passport expiry date1 answer · received on Sept. 28
  • Travel insurance1 file · received on Sept. 22
  • Emergency contact1 answer · received on Sept. 22
MRMarc Roy4 of 4
  • Passport (photo page)1 file · received on Sept. 30
  • Passport expiry date1 answer · received on Sept. 24
  • Travel insurance refusalAccepted on Sept. 24
  • Emergency contact1 answer · received on Sept. 24

The traveller enters their card in their link. PCI DSS compliant, level 1: the highest level.

Voyages BoréalPre-departure documents

Credit card

Required
Completed
Visa ending in 4242Remove

You view the card to book. Kept as long as you choose, then deleted.

Credit card

ReceivedÉmilie Roy

Credit card

Card type
Visa
Card number
4242 4242 4242 4242
Name on card
Émilie Roy
Expiration
09/29
Security code
123

Kept until 11 Nov 202649 displays left

Close and keepClose and delete the card

Reminders go out on their own, per traveller. They stop once each one has sent everything.

History

Émilie RoyPrimary clientCompleted
  1. Submitted 2 documents

    Sept. 28, 2026, 10:12
  2. Reminder sent

    Sept. 26, 2026, 14:30Email DeliveredSMS Delivered
Marc RoySignerNotified
  1. Reminder sent

    Sept. 29, 2026, 14:30Email DeliveredSMS Delivered
  2. Reminder sent

    Sept. 26, 2026, 14:30Email DeliveredSMS Delivered

No account to create. A link, a code, and the traveller uploads from their phone, in French or English.

Voyages BoréalPre-departure documentsEN
0 sur 3 éléments• 0%30 sept.
  • Passport (photo page)RequisGlissez-déposez ou cliquez
  • Emergency contactRequisCommencer
  • Terms of saleÀ signerSigner
Téléversez un document ou saisissez une information.Soumettre

For your agency

  • Templates includedRequest templates ready when you sign up. Edit them or build your own.
  • Documents to hand overAdd the itinerary, the invoice and your conditions to the same request, with a dated confirmation of receipt.
  • Your conditions, accepted in writingA statement in the request: the traveller accepts your conditions or declines the insurance, and their answer is kept with the date, time and IP address.
  • A space per advisor or per brandEach space has its own logo and contacts. An advisor sees only their own, and you give access in one click when a colleague has to take over.
  • Your instructions on every documentSay what to upload and which validity to check for the destination: your instructions and a sample image show next to the passport.
  • Hosted in Montréal, CanadaYour documents are hosted in Montréal. Cards are entered and kept by PCI Booking, a provider assessed as compliant with the PCI DSS standard at level 1.

Frequently asked questions

All questions
Does meo work alongside my booking software?

Yes. meo collects and keeps your travellers’ documents and details, next to your booking software. You download a file or a document whenever you need it.

Can I send the same request to a whole group?

Yes. Put a tag on your travellers, then choose Group send in the request: each participant receives an identical request, with their own link and their own file, up to 500 participants per send. You follow the group from one page, and a traveller added after the send gets the same request in one click.

What about a family travelling together?

A request can also include several travellers together: each one gets their own link and items, and you choose which file the documents are filed in.

Is it compliant to collect a credit card with meo?

Yes. The card is entered and kept by PCI Booking, a service provider assessed compliant with PCI DSS at level 1, the highest. You choose how long to keep it, up to 12 months, and meo deletes it when that time is up. Your agency keeps its own obligations, greatly reduced by this choice.

Can I enter a card I received over the phone myself?

Yes. In the contact’s record, you enter it in the same secure form, and it follows the same rules: at most 50 displays, deleted on its date or as soon as you decide.

Does my traveller need an account?

No. They receive a link by email or text message, enter a one-time code and drop their documents from their phone or computer, on a page in French or English.

Centralize your client relationshipsin minutes.

30-day free trial. No credit card. Documents hosted in Montréal, Canada.