Request items
An item is a single thing you ask of your client, or hand to them, in a request. A request holds as many items as you need, in the order you choose, and each person sees in their portal the ones assigned to them.
| Item | What your client does |
|---|---|
| Document type | They upload a file. |
| Information block | They answer questions. |
| Statement | They accept a text. |
| Signature document | They sign a PDF. |
| Handout | They download a file you give them. |
You create an item for a single request, under Create for this request, or you save it to your catalogue to reuse it. meo’s catalogue also offers ready-to-use items, marked Provided by Meo.
To put a request together, see Send a request to a client. To reuse your items, see Request templates and catalogue.